Terms of Service

1. Acceptance of Terms

By accessing scrapit.io or scheduling, booking, or receiving any Service from Scrap-It! Junk Removal (“Scrap-It!,” “we,” “us,” or “our”), you agree to be bound by these Terms. If you do not agree, please do not use the website or book a Service.

2. Services

Scrap-It! provides junk removal, hauling, and cleanout services in the New York metropolitan area, including Long Island, Queens, Brooklyn, and surrounding communities. Service availability, pricing, and scheduling windows are subject to change without prior notice. We reserve the right to decline any job at our discretion.

3. SMS Communications

Scrap-It! Junk Removal sends text messages about your appointment only if you agree to receive them. You can agree by checking the optional SMS box on our booking form at scrapit.io/book, or by telling us on a call that you would like text updates. Agreeing is optional and is not a condition of booking or receiving service. Giving us your phone number does not, by itself, sign you up for texts. The checkbox wording, the exact words we use on calls, and the confirmation text are on our Text Message Updates page.

• Program: Scrap-It! Junk Removal Text Message Updates, sent from our business phone number.
• What we send: appointment confirmations, scheduling updates, crew dispatch and on-the-way notices, appointment reminders, job status, and service follow-up such as a request to review your service. We do not send marketing or promotional texts.
• Message frequency varies based on your job activity.
• Message and data rates may apply.
• Reply STOP at any time to opt out of SMS messages. You will receive one confirmation text and no further messages.
• To re-subscribe after opting out, reply START. You will receive a one-time confirmation message.
• Reply HELP for help, or contact us at info@scrapit.io or (631) 502-8307.
• Carriers are not liable for delayed or undelivered messages.
• We do not share or sell your mobile number or SMS opt-in consent to third parties or affiliates for their marketing or promotional purposes. See our Privacy Policy.

4. Payments

Payment is due upon completion of service unless a separate payment arrangement has been agreed in writing. Prices provided online or by phone are estimates based on your description of the load. The final price may be adjusted on-site after our crew assesses the actual volume and accessibility of the items. We will not begin work without your approval of the final on-site price.

5. Cancellations

You may cancel or reschedule an appointment at no charge with at least 24 hours’ notice. Cancellations made less than 24 hours before a scheduled appointment may be subject to a cancellation fee. Contact us as soon as possible if your plans change and we will do our best to accommodate you.

6. Limitation of Liability

To the fullest extent permitted by applicable law, Scrap-It! shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Services or website. Our total liability for any claim related to a specific service appointment shall not exceed the amount paid for that appointment.

7. Contact

Questions about these Terms? Reach us at: